FAQs

Frequently asked questions

How much does your service cost?

At Question One we offer different rates depending on what it is you’re after and the size of your venue. Get in touch to discuss and I’m sure you’ll find that not only are we a great service, we are also great value. We’ll come on in for a no obligation meeting, asses your needs and give you a quote!

Most other quiz companies charge a flat rate no matter how many people turn up to play. We have designed a system that means you will not be out of pocket on the quieter nights and when it’s nice and busy, we all benefit!

What does our venue need to provide?

We provide all materials – pens, answer sheets, picture sheets and we will asses and assist with your audio requirements. We provide tailored poster designs specific for your venue and we send post-event photos for you to put on your social spaces. You are responsible for  providing the prizes (bar vouchers, gift cards etc) which vary depending on your budget and your local competitors. We know from experience the importance of marketing, and as with any event at your venue, you will need to maintain on-site promotion (A-boards, chalk boards, posters, flyers) and social spaces to promote the event. We will help wherever we can and our hosts are also on the lookout for opportunities to help you increase player numbers.

How long does it take to build a crowd?

Depending on the time of year and your venue, it takes up to 2 months to have a regular following. Trivia nights can range in size from 10 to 100, but once you have regular teams settled it’s very consistent. Leading up to the launch, marketing is absolutely critical. This is why we have our ‘New Venue Offer’ which gives you free events whilst we build the momentum! Get in touch for more details.

How does Question One market the event?

Both online and at your venue: we provide posters and flyer designs for your venue, we do instagram clues, we advertise on Facebook and share with you photos of the winners to help enliven your social spaces and promote future events.

Is having a trivia night profitable?

Every person who attends hopefully purchases several drinks and other refreshments at the bar during the evening. Ideally, what we want to see is teams of people all having a meal, drinks and a good time; week in, week out! We want to see the cash register ticking over just as much as you.

How do we decide the frequency, time and night of the week?

Experience shows that trivia teams prefer regularity. A weekly event saves them guessing whether trivia is on or not and reduces the risk that they’ll go elsewhere as they tend to meet weekly. Bi-weekly or monthly quizzes are harder to establish as they lack routine, though they are sometimes suited to more remote venues with a ‘captive audience’. Start times vary, with the most popular between 7-8pm. Quiz start times tend to be earlier in the centre of a city and get later the further out you go.  We can always delay the start if groups are running late or there are other delays. The most popular nights for quizzing are: Monday to Thursday, but we also have some diamonds on Sunday evening.

Why do I need you when I can write and present a quiz myself?

Our trivia hosts are trained entertainers and our service is like hiring extra staff for the duration of your event – without the worries of paying them separately. This means you can concentrate on your most important task such as being attentive to customers and serving refreshments throughout the course of the night. Our content and materials are not ‘bought on-line’ and our format is popular. It takes 3 to 5 hours to write a good, balanced and varied quiz that customers will not encounter elsewhere, so this saves you additional valuable time and resources. Writing a fresh, entertaining and balanced set of questions that appeals to a good range of people is an art form!

What are your payment terms?

Our terms are strictly 28 days for weekly quiz events, with a deposit of 50% required for special events. We accept BACS / electronic payments only (unless in exceptional circumstances). Cancellation fees apply to regular events cancelled on the day. Cancellations must be confirmed by email to info@question.one 24 hours prior to kick off.

If payment is delayed your event may be cancelled without notice. We strongly advise that you keep on top of your payments to avoid disappointment.

What types of payments do you accept?

We accept electronic BACS transfers only, with a preference for GoCardless, which is a safe, controllable for yourselves and a convenient form of Direct Debit. We can send a link to set you up easily with GoCardless. For safety and accounting purposes we do not accept cash on the night.